Shipping & Delivery
We are pleased to offer shipping to customers across the United States and Europe. This page outlines our delivery times, order processing steps, and how to handle shipping inquiries.
Shipping Destinations
We currently ship to the following markets:
- United States
- Europe
Order Processing Time
Orders are typically processed within 1–3 business days before dispatch. This processing time is separate from the transit time and depends on order volume and stock availability.
Estimated Delivery Times
Once your order has been dispatched, the estimated transit time is 7–12 business days. This applies to shipments to both the United States and Europe.
Therefore, the total time from placing your order to receiving it is generally between 8 and 15 business days.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the contents of your order. Please proceed to the checkout page to view the exact shipping cost for your delivery address before completing your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor the status of your delivery. If you have not received this email within 3 business days of placing your order, please contact us.
Delivery Issues
If your package appears to be delayed, lost, or damaged, please check the tracking information first. If the tracking status has not updated for an extended period or indicates a delivery issue, please contact us with your order number and a description of the problem.
We will investigate the status of your shipment with the carrier and provide you with an update as soon as possible.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Zuvemori
TOP OF THE TOTZ LTD
janine@zuvemori.shop
195A Aylesbury Road, Bierton
Aylesbury
HP22 5DS
United Kingdom
We typically reply within 1–2 business days.