Contact Us

Whether you are looking for the right style, tracking a package, or need help with a return, our team is here to support your shopping experience. We can answer questions about product details and sizing, update existing orders, and resolve any delivery or item issues you might encounter.

Email Support

janine@zuvemori.shop

Office Hours

Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed

Due to a recent increase in inquiries, we may take slightly longer than usual to reply. We aim to respond to all emails within 1–2 business days.

What to Include

  • Pre-purchase questions: Specify the product name or link, and describe the sizing or style concern.
  • Order inquiries: Provide your order number and the email address used at checkout.
  • Delivery issues: Include your tracking number or order reference.
  • Returns or damaged items: State the order number and briefly describe the issue.

Please do not send your account password or full payment card details via email.